Privacy Policy

1. Information We Collect

NovaVyr collects information to provide better services to our users. We collect information in the following ways:

Information You Provide

• Account registration information (name, email, company details)
• Contact form submissions and communications
• Campaign preferences and targeting criteria
• Payment and billing information
• Customer support interactions

Information We Collect Automatically

• Usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar tracking technologies
• Campaign performance metrics

Information from Third Parties

• Lead data from authorized sources
• Social media platform data (with consent)
• CRM integration data
• Marketing platform integrations

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve our lead generation services
• Process payments and manage accounts
• Communicate with you about our services
• Analyze and optimize campaign performance
• Comply with legal obligations
• Protect against fraud and abuse
• Develop new features and services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and the purpose for which it was collected.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where applicable

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences, though this may affect some functionality of our platform.

Types of Cookies We Use

• Essential cookies for platform functionality
• Analytics cookies for usage insights
• Marketing cookies for campaign optimization
• Preference cookies for user settings

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

12. Compliance with Regulations

We are committed to compliance with applicable data protection regulations, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• CAN-SPAM Act
• Telephone Consumer Protection Act (TCPA)
• Other applicable privacy and marketing laws